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Terms and Conditions

Detailed description of goods and/or services

  1. Highway Hospice is a non-profit organisation that provides care for people with advanced, incurable terminal illness in the final stages of life.
  2. Export restriction (Optional)
    The offering on this website is available to South African clients only.
  3. Customer Privacy policy
    Highway Hospice shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: .
  4. Payment options accepted
    Payment may be made via Visa and MasterCard.
  5. Card acquiring and security
    Card transactions will be acquired for Highway Hospice via PayGate (Pty) Ltd who are the approved payment gateway for all South African
    Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the
    website. Users may go to to view their security certificate and security policy.
  6. Customer details separate from card details
    Customer details will be stored by Highway Hospice separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to
  7. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
    South African Rand (ZAR).
  8. Responsibility
    Highway Hospice takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,
    customer service and support, dispute resolution and delivery of goods.
  9. Country of domicile
    This website is governed by the laws of South Africa and Highway Hospice chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
  10. Variation
    Highway Hospice may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  11. Company information
    This website is run by Highway Hospice based in South Africa trading as Highway Hospice.
  12. Highway Hospice contact details
    Company Physical Address: Locksley Drive, Sherwood, Durban 4091
    Telephone: +27 31 208 6110